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If you want to report a problem with any failed upload, right click such red line in the program and send bug report from program.
I usually do not need any screenshot or video for this. I will check why it failed and I will reply you with an email.

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Topic Summary

Posted by: z_o_o_m
« on: 09-05-2010, 21:38:20 »

no, there is no bug ... I just need that report to find out what the real problem is
Posted by: lamptern
« on: 09-05-2010, 21:36:11 »

I have the same problem with version5.3
But, version 4.8 seems woring fine. I wonder if there is a bug in 5.3
Posted by: z_o_o_m
« on: 08-05-2010, 10:04:57 »

right click and report if you find any problematic upload
Posted by: kueng
« on: 08-05-2010, 04:58:40 »

Hi,

I'm on version 5.3.9 registered Win2003 server with Semantec Endpoint Firewall. 
When I upload, all files went thru ok with no error message. However, some files are not being assinged to my account. It happens with many server such as MU, easy-share, sharingmatrix ect.

For MU I re-check with MU manager all files are there but some are not assigned to my premium account. I have to reupload those files so that they will appear in my account. As I said, it is not jus MU it happens with may other servers as well.

Is there anything you can do to solve this problem as it is time consuming to re-check everytime if all files are successfully uploaed to my account.

Many thanks,