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If you want to report a problem with any failed upload, right click such red line in the program and send bug report from program.
I usually do not need any screenshot or video for this. I will check why it failed and I will reply you with an email.

Report bug


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Human verification ... What is the name of my program? File & Image ********?:

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Topic Summary

Posted by: z_o_o_m
« on: 03-07-2014, 20:32:59 »

First you have to send bug report from program.
Have you tested to upload such file from their web?
Posted by: elixir1349
« on: 03-07-2014, 18:20:22 »

i can upload files over 10 gb via ftp, but your software is much better.
Can u improve your software? Probably is only a bug

Thanks in advance, Zoom.  :D
Posted by: z_o_o_m
« on: 29-06-2014, 21:29:51 »

First you have to send bug report from program.
Have you tested to upload such file from their web?

Posted by: elixir1349
« on: 29-06-2014, 20:34:44 »

Hi zoom,
Can u fix the size limit for file & image uploader? Because this is not a firedrive problem (i have a premium account).
Over 12-13 gb file & image uploader give always failed
Thanks in advance