Author Topic: The program does not even work! Constant Loading screen (Read 8237 times)

Johnny5isalive · « **on:** 09-04-2021, 06:06:25 »

Hi,

So I have been trying to get this program to work for months and months. I have got windows 10 and every time I try and open it all I get is this.

I would appreciate it if you could please tell me why it is not working? There is not even an installer. All I get is a downloaded file called FileUploader.exe which I put on my desktop. I click it and it just opens that above image screen then just stays stuck on that for ages and I can not get out of it. Only way to get rid of it is by going to task manager and end task on the process!

I have tried compatibility options too, I also tried run as admin and also tried running with different compatibility options like different versions of windows and still it does the exact same thing!?

Please please can someone help me?

Thanks in advance.

Johnny5isalive · « **Reply #1 on:** 09-04-2021, 06:43:01 »

I have also just uninstalled spybot search and destroy incase that was causing conflicts. I also disabled malwarevytes too and I also disabled windows security and still the program fails to start it just stays on that same loading main form screen!

I saw a similar thread someone posted and you suggested that you wanted to get access to their PC to check. I am sorry but I will never allow anyone to have any access to my PC. So I would appreciate it if you can troubleshoot with me by instructing me other methods without you having access to my PC.

Thanks in advance

z_o_o_m · « **Reply #2 on:** 09-04-2021, 17:58:44 »

Send the picture again or mail it to me. I don't see it here, the image hoster does not show it.

Try to put my program into a new folder, do not put it directly on the desktop.
My program does not have any installer. You just download it and run it. That's it.

Johnny5isalive · « **Reply #3 on:** 10-04-2021, 00:56:09 »

I find that strange, I see the image I posted just fine in the above post in the post itself the image displays!

Also putting the fileuploader.exe into a folder made absolutely no difference! The desktop is a folder anyway. Every part of a PC apart from if you just put it directly in your C: drive directly c://FileUploader.exe as an example.......

z_o_o_m · « **Reply #4 on:** 10-04-2021, 09:25:38 »

Probably just a temporary issue.

I can't find out from the picture why it does not work.
I can just have a look via TeamViewer.

Johnny5isalive · « **Reply #5 on:** 10-04-2021, 11:00:03 »

Like I said in previous post. I will not give a random stranger any access to my PC!

Can you please come up with any suggestions on what else I can do to try and make the program work please?

z_o_o_m · « **Reply #6 on:** 10-04-2021, 12:21:46 »

Like I said in previous post, I can't find out. I am not a wizard. This is not a typical behavior.

Johnny5isalive · « **Reply #7 on:** 10-04-2021, 15:15:54 »

Do you have a version that has an install? Or maybe you could extract all files from the fileuploader.exe and give me a download link to that zip file?

z_o_o_m · « **Reply #8 on:** 10-04-2021, 20:25:31 »

My program is just a single exe. Nothing else.
To make sure, upload it anywhere. I will check, maybe it is corrupted.

Johnny5isalive · « **Reply #9 on:** 11-04-2021, 11:21:15 »

The file is not corrupt. I have downloaded it hundreds of times.

I will just not be able to use your program which is such a shame because it would have been very useful for me

z_o_o_m · « **Reply #10 on:** 11-04-2021, 12:31:18 »

No idea. Mail me. I may try to build a version with logging.

Johnny5isalive · « **Reply #11 on:** 11-04-2021, 15:54:42 »

I can not understand why others who also have windows 10 are able to run the program just fine but I can not run it. It makes totally no sense!

Is it maybe to do with because I am 64bit and not 32bit?

I also even installed all the latest .net frameworks and all the visual studios too and still your program does not work.

To be honest I would prefer if you could just create a version that has an installer. That way it will at least install it then for me? Maybe then it will work if you made a version have an installer?

z_o_o_m · « **Reply #12 on:** 13-04-2021, 17:13:40 »

No idea. There is no reason why it should not work. My program works on any Windows. I also have Win10 64bit.
My program does not have any dependencies (it does not need .Net etc.).
That's why it does not need any installer. You just download it and run it, it is fully portable single file.

Again, I need some specific information - either TeamViewer (you see what I do) or a special version with logging to see where it gets stucked.

Johnny5isalive · « **Reply #13 on:** 14-04-2021, 01:03:57 »

I will never give a stranger access to my PC ever!

So you will need to provide me a version that has logging then and upload it to a file host do I can download it and test it and then give you the log file. You need to make sure it creates the log file as soon as I click to open it though!

z_o_o_m · « **Reply #14 on:** 14-04-2021, 18:13:09 »

Please, send me an email and I will try to help.

Johnny5isalive · « **Reply #15 on:** 14-04-2021, 18:35:39 »

I will not send an email.

z_o_o_m · « **Reply #16 on:** 15-04-2021, 20:43:07 »

Then have a nice day.

miish · « **Reply #17 on:** 05-12-2021, 20:41:11 »

same here, stuck on "Main form".. and can't use the program. Such a shame because I paid for the premium version

miish · « **Reply #18 on:** 05-12-2021, 20:58:34 »

ok, I just tried it on another pc and it worked. it has windows 10 home version 1909 with os build 18363.1556

my pc however, is windows 10 pro version 20H2 build 19042.1348 and I get the main form stuck in it.

So I'm almost certain that a specific windows 10 update broke the program. Because it used to work sometime ago on my pc, but after so many updates the main form issue started to show up.

z_o_o_m · « **Reply #19 on:** 05-12-2021, 21:15:52 »

I have Windows 10 Pro 20H2 19042.1348 and it works.
I will try to find out when I have some time

miish · « **Reply #20 on:** 06-12-2021, 02:38:25 »

Oh my god I FINALLY FIXED IT!! after months of giving up on the software.

You just need to right click the program > Properties > Compatibility > Change high DPI settings.

Check Override high DPI scaling behavior. And choose the option System.

That's it. This problem will occur when you have your scale and layout above 100% in display settings (very common with small monitors).

miish · « **Reply #21 on:** 06-12-2021, 02:40:06 »

it seems to me that the software isn't compatible with any dpi that's over 100% in windows

z_o_o_m · « **Reply #22 on:** 06-12-2021, 17:14:03 »

That's weird. I will check that.
I did DPI optimalization so my program is HighDPI compatible (not fully but enough for work)

z_o_o_m · « **Reply #23 on:** 12-12-2021, 19:58:11 »

I found the problem. It is really an issue with window sizing. I will fix it very soon.

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Author Topic: The program does not even work! Constant Loading screen (Read 8237 times)

miish

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miish

miish