Forum - File & Image Uploader

English (Global) => Bug reporting => Topic started by: Johnny5isalive on 09-04-2021, 06:06:25

Title: [OK] The program does not even work! Constant Loading screen
Post by: Johnny5isalive on 09-04-2021, 06:06:25
Hi,

So I have been trying to get this program to work for months and months. I have got windows 10 and every time I try and open it all I get is this.

(https://i.postimg.cc/YqfqQKLH/image.png)

I would appreciate it if you could please tell me why it is not working? There is not even an installer. All I get is a downloaded file called FileUploader.exe which I put on my desktop. I click it and it just opens that above image screen then just stays stuck on that for ages and I can not get out of it. Only way to get rid of it is by going to task manager and end task on the process!

I have tried compatibility options too, I also tried run as admin and also tried running with different compatibility options like different versions of windows and still it does the exact same thing!?

Please please can someone help me?

Thanks in advance.
Title: Re: The program does not even work! Constant Loading screen!
Post by: Johnny5isalive on 09-04-2021, 06:43:01
I have also just uninstalled spybot search and destroy incase that was causing conflicts. I also disabled malwarevytes too and I also disabled windows security and still the program fails to start it just stays on that same loading main form screen!

I saw a similar thread someone posted and you suggested that you wanted to get access to their PC to check. I am sorry but I will never allow anyone to have any access to my PC. So I would appreciate it if you can troubleshoot with me by instructing me other methods without you having access to my PC.

Thanks in advance :)
Title: Re: The program does not even work! Constant Loading screen!
Post by: z_o_o_m on 09-04-2021, 17:58:44
Send the picture again or mail it to me. I don't see it here, the image hoster does not show it.

Try to put my program into a new folder, do not put it directly on the desktop.
My program does not have any installer. You just download it and run it. That's it.
Title: Re: The program does not even work! Constant Loading screen!
Post by: Johnny5isalive on 10-04-2021, 00:56:09
I find that strange, I see the image I posted just fine in the above post in the post itself the image displays!

Also putting the fileuploader.exe into a folder made absolutely no difference! The desktop is a folder anyway. Every part of a PC apart from if you just put it directly in your C: drive directly c://FileUploader.exe as an example.......
Title: Re: The program does not even work! Constant Loading screen!
Post by: z_o_o_m on 10-04-2021, 09:25:38
Probably just a temporary issue.

I can't find out from the picture why it does not work.
I can just have a look via TeamViewer.
Title: Re: The program does not even work! Constant Loading screen!
Post by: Johnny5isalive on 10-04-2021, 11:00:03
Like I said in previous post. I will not give a random stranger any access to my PC!

Can you please come up with any suggestions on what else I can do to try and make the program work please?
Title: Re: The program does not even work! Constant Loading screen!
Post by: z_o_o_m on 10-04-2021, 12:21:46
Like I said in previous post, I can't find out. I am not a wizard. This is not a typical behavior.
Title: Re: The program does not even work! Constant Loading screen!
Post by: Johnny5isalive on 10-04-2021, 15:15:54
Do you have a version that has an install? Or maybe you could extract all files from the fileuploader.exe and give me a download link to that zip file?
Title: Re: The program does not even work! Constant Loading screen!
Post by: z_o_o_m on 10-04-2021, 20:25:31
My program is just a single exe. Nothing else.
To make sure, upload it anywhere. I will check, maybe it is corrupted.
Title: Re: The program does not even work! Constant Loading screen!
Post by: Johnny5isalive on 11-04-2021, 11:21:15
The file is not corrupt. I have downloaded it hundreds of times.

I will just not be able to use your program which is such a shame because it would have been very useful for me :(
Title: Re: The program does not even work! Constant Loading screen!
Post by: z_o_o_m on 11-04-2021, 12:31:18
No idea. Mail me. I may try to build a version with logging.
Title: Re: The program does not even work! Constant Loading screen!
Post by: Johnny5isalive on 11-04-2021, 15:54:42
I can not understand why others who also have windows 10 are able to run the program just fine but I can not run it. It makes totally no sense!

Is it maybe to do with because I am 64bit and not 32bit?

I also even installed all the latest .net frameworks and all the visual studios too and still your program does not work.

To be honest I would prefer if you could just create a version that has an installer. That way it will at least install it then for me? Maybe then it will work if you made a version have an installer?
Title: Re: The program does not even work! Constant Loading screen!
Post by: z_o_o_m on 13-04-2021, 17:13:40
No idea. There is no reason why it should not work. My program works on any Windows. I also have Win10 64bit.
My program does not have any dependencies (it does not need .Net etc.).
That's why it does not need any installer. You just download it and run it, it is fully portable single file.

Again, I need some specific information - either TeamViewer (you see what I do) or a special version with logging to see where it gets stucked.
Title: Re: The program does not even work! Constant Loading screen!
Post by: Johnny5isalive on 14-04-2021, 01:03:57
I will never give a stranger access to my PC ever!

So you will need to provide me a version that has logging then and upload it to a file host do I can download it and test it and then give you the log file. You need to make sure it creates the log file as soon as I click to open it though!
Title: Re: The program does not even work! Constant Loading screen!
Post by: z_o_o_m on 14-04-2021, 18:13:09
Please, send me an email and I will try to help.
Title: Re: The program does not even work! Constant Loading screen!
Post by: Johnny5isalive on 14-04-2021, 18:35:39
I will not send an email.
Title: Re: The program does not even work! Constant Loading screen!
Post by: z_o_o_m on 15-04-2021, 20:43:07
Then have a nice day.
Title: Re: The program does not even work! Constant Loading screen
Post by: miish on 05-12-2021, 20:41:11
same here, stuck on "Main form".. and can't use the program. Such a shame because I paid for the premium version :(
Title: Re: The program does not even work! Constant Loading screen
Post by: miish on 05-12-2021, 20:58:34
ok, I just tried it on another pc and it worked. it has windows 10 home version 1909 with os build 18363.1556

my pc however, is windows 10 pro version 20H2 build 19042.1348 and I get the main form stuck in it.

So I'm almost certain that a specific windows 10 update broke the program. Because it used to work sometime ago on my pc, but after so many updates the main form issue started to show up.
Title: Re: The program does not even work! Constant Loading screen
Post by: z_o_o_m on 05-12-2021, 21:15:52
I have Windows 10 Pro 20H2 19042.1348 and it works.
I will try to find out when I have some time
Title: Re: The program does not even work! Constant Loading screen
Post by: miish on 06-12-2021, 02:38:25
Oh my god I FINALLY FIXED IT!! after months of giving up on the software.

You just need to right click the program > Properties > Compatibility > Change high DPI settings.

Check Override high DPI scaling behavior. And choose the option System.

That's it. This problem will occur when you have your scale and layout above 100% in display settings (very common with small monitors).
Title: Re: The program does not even work! Constant Loading screen
Post by: miish on 06-12-2021, 02:40:06
it seems to me that the software isn't compatible with any dpi that's over 100% in windows
Title: Re: The program does not even work! Constant Loading screen
Post by: z_o_o_m on 06-12-2021, 17:14:03
That's weird. I will check that.
I did DPI optimalization so my program is HighDPI compatible (not fully but enough for work)
Title: Re: The program does not even work! Constant Loading screen
Post by: z_o_o_m on 12-12-2021, 19:58:11
I found the problem. It is really an issue with window sizing. I will fix it very soon.