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Where's the technical support

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Kenzo:
Where's the technical support and follow-up?
Every day I wait for only one response on the mile to continue
How can I contact you?
Because I followed you on the G-mail, but it's been answered after a while, and it's been possible for days.
And on Facebook, you never answer.

z_o_o_m:
I hope you don't expect 24/7 support when I do this in my free time.
I respond as soon as possible when I am not away.

Kenzo:
I know.
I can't use the program since more than a week
Excuse me, but I'm uploading files through the browser, which is incredibly stressful.

z_o_o_m:
Check mail ...

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